Job Title: Formative Assessment for Multi-Sector Programming in Jordan FSR # 728 Consultant

Location: Azraq and Zaatari Camp, Non Camps Area, Irbid, Mafraq and Zarqa including informal tented

Settlements (ITSs)

Duration: Starting October 1st 2025 until November 15th 2025

This position is under consultancy agreement

1. Background

a) International Medical Corps Programming in Jordan

International Medical Corps (IMC) is a global, humanitarian, non-profit organization. IMC Jordan is dedicated to saving lives and relieving suffering since 2003, through the provision of health, clinical mental health, nutrition, and child protection services. IMC programming meets the complex needs of Syrian refugees and vulnerable Jordanians in both camp and urban settings, supported by donors such as ECHO, UNHCR, and UNICEF. IMC’s services include:

• Health: Secondary care hospital in Azraq Camp, clinic and ER in Zaatari Camp, SRH, pediatric and nutrition services.
• Mental Health and Psychosocial Support (MHPSS): Clinical MH services across both Syrian refugee camps.
• Child Protection (CP): Comprehensive CP case management across both Syrian refugee camps.

b) Contextual Background

Jordan remains among the world’s leading refugee-hosting nations on a per-capita basis. According to UNHCR data as of 31 July 2025, Jordan hosts a total of 527,740 registered refugees. While the majority are from Syria (481,116; 91.2%), there are also approximately 46,000 non-Syrian refugees, primarily from Iraq (31,554), Yemen (9,718), Sudan (4,511), and Somalia (326)[1]. Therefore, it is essential to ensure their inclusion in this assessment. Of the total number of refugees, 97,630 reside in Zaatari and Azraq camps, while approximately 383,486 live outside camps in urban and rural areas[2]. The country continues to face structural socio-economic fragility: the overall unemployment rate hovers around 21–22%, with youth unemployment at approximately 46%[3]. These factors—alongside inflation and increased living expenses—exacerbate access challenges, especially for refugees living outside camps, who experience significant barriers to affordable healthcare, mental health and psychosocial support (MHPSS), Child Protection, and gender-based violence (GBV) services.

In early 2025, IMC’s urban MHPSS and CP service points were closed along with health programs implemented by other agencies following a stop work order from the United States Government. Even prior to this stop work order, the overall humanitarian funding for Jordan had already been decreasing, placing mounting pressure on the remaining programs and service delivery points. Another contextual consideration is the recent political changes in Syria, which have contributed to larger-scale refugee returns than previously seen. While the overall registered Syrian population in Jordan remains significant, there is increasing mobility and uncertainty around their intentions to return. This dynamic must be carefully considered in the assessment design, as it affects both the demand for services inside Jordan and the sustainability of longer-term interventions.

This has left a considerable gap in specialized service access for urban refugees and host communities, exacerbating existing vulnerabilities.

This ToR’s assessment will aim to quantify unmet camp and urban needs, capture community-level coping mechanisms, and identify safe and permissible service modalities for restoring programming—whether through mobile services, partnerships, or community-based outreach.

2. Objectives of the Consultancy

a) Overall Objective

To comprehensively assess and quantify the intersecting health needs – with a specific focus on SRH, MHPSS, nutrition, and disability inclusion – of Syrian refugees in camps and urban areas of northern Jordan, and to provide actionable recommendations for designing integrated, accessible, and sustainable interventions.

b) Specific Objectives

• Assess SRH Needs and Gaps

• Identify unmet SRH needs, barriers to access, and service quality perceptions in camps (Azraq, Zaatari) and urban settings (Irbid, Mafraq, Zarqa/ITSs).
• Provide actionable recommendations for adapting or scaling SRH services, including for vulnerable groups.

• Link Mental Health to SRH

• Assess MHPSS needs that intersect with SRH (e.g., GBV survivors, perinatal mental health).
• Map gaps created by urban MHPSS service closures and propose feasible service delivery models to restore care.
• Compare findings with IMC’s 2024 MSNA to assess shifts in absolute and relative needs between 2024 and 2025, while considering competing pressures such as the closure of assistance points following the 2025 stop-work order and refugee returns following the political changes in Syria.

• Assess Nutrition-SRH Integration

• Identify nutrition-related vulnerabilities affecting SRH outcomes (e.g., maternal and adolescent nutrition).
• Recommend integrated interventions across camp and urban sites.

• Examine Disability Inclusion in SRH, MHPSS and Nutrition Services

• Assess access barriers, stigma, and programmatic gaps affecting people with disabilities.
• Develop practical recommendations for inclusive SRH, MH, and nutrition programming.

• Assess Referral and Service Linkages

• Map referral pathways and assess coordination gaps between MoH, camp and urban services.
• Identify opportunities for harmonizing cash-for-health, SRH, MHPSS, and nutrition interventions.

• Generate Programmatic Recommendations

• Produce evidence-based guidance for IMC to restore, scale, or adapt integrated services in both camps and urban contexts, ensuring equity, accessibility, and alignment with humanitarian standards.

3. Scope of Assignment

a) Consultant/Firm Responsibilities

The consultant will design a contextually appropriate methodology to address the objectives and will manage the assessment process from inception to final reporting. This includes desk review, primary data collection, enumerator hiring and training, quality assurance, analysis, and presentation of findings.

b) Geographic Scope

The assessment will be conducted across Azraq and Zaatari camps and three urban centers Irbid, Zarqa and Mafraq. Urban locations will focus on neighborhoods with significant refugee concentrations (such as ITSs), while the camp components will provide comparative insights from populations residing within structured humanitarian service environments.

c) Thematic Scope

• Health: SRH, MHPSS, Nutrition
• Disability inclusion as a cross-cutting theme
• Referral pathways, cash-for-health alignment

4. Assessment of Methodology and Modality

1. Desk Review

A systematic desk review will synthesize evidence from UNHCR, UN agencies, Government of Jordan line ministries (MoH, MoSD), cluster/sector published reports, and IMC’s internal program data. This step will:

• Map the evidence based on refugee and host community access to SRH, MH, and nutrition information and services;
• Identify gaps in service coverage;
• Provide a baseline for triangulation with primary data.

2. Quantitative Component

A multi-stage stratified sampling approach will be applied to ensure representativeness across key strata, including geography, demographics, and vulnerability status. Survey modules will capture:

• Access to and quality of SRH, MHPSS, and nutrition services;
• Barriers to service utilization (financial, geographical, cultural, and legal);
• Coping strategies, including reliance on negative mechanisms;
• Unmet needs and opportunities for programmatic intervention.

The sampling strategy will balance methodological rigor with feasibility. A statistically representative sample will be targeted at the aggregate level, while sub-samples for specific governorates or population types will be proportionally distributed to allow for comparative insights, rather than full representativeness at each stratum.

IMC will provide existing assessment tools and templates (e.g., household survey instruments, KII and FGD guides, consent forms), which the consultant may adapt to the specific objectives of this assessment. This will promote methodological consistency with previous IMC assessments. Should the development of any new tools be deemed necessary, these must be submitted in advance to IMC’s Technical Unit (TU) at the headquarters level for review and approval prior to field implementation.

The analysis will prioritize descriptive statistics to present frequencies, proportions, and cross-tabulations of key indicators. Where sample size permits, chi-square tests will be applied to examine differences across strata (e.g., camp vs. urban, governorate-level) and between the 2024 MSNA and the 2025 survey. More advanced techniques, such as logistic regression and multivariate analysis, may be applied selectively to explore associations between service access, socio-economic status, and protection outcomes.

3. Qualitative Component

The qualitative strand will provide depth and context:

• Focus Group Discussions (FGDs): Disaggregated by age, gender, disability, and nationality to explore nuanced perceptions of service availability, protection risks, stigma, and coping strategies.
• Key Informant Interviews (KIIs): Engaging MoH, MoSD, UN agencies, NGOs, CBOs, and community leaders to map referral pathways, coordination gaps, and policy-level barriers.
• Participatory Mapping Exercises: Conducted with community groups to visualize perceived service gaps and safe/unsafe spaces.

All qualitative data will be analyzed using thematic coding and triangulated with quantitative results to strengthen reliability. Where needed, qualitative interviews and focus group discussions will be transcribed and translated into English to facilitate systematic analysis and ensure accessibility for both IMC and donor audiences.

4. Recruitment and Training of Enumerators

The consultant will recruit enumerators with relevant backgrounds in public health, social work, psychology, or related fields, prioritizing those with prior humanitarian experience and proven ability to engage with vulnerable groups. Enumerators will undergo intensive training by the consultant, covering:

• Sector-specific modules (SRH, MH, nutrition and disability inclusion).
• Research ethics, safeguarding, and informed consent.
• Trauma-informed interviewing, gender-sensitive approaches, and handling disclosures.
• Digital data collection tools (Kobo, ODK).
• Referral mechanisms for SRH.

Field training will include role-plays, simulation exercises, and supervised pilot testing.

5. Data Quality Assurance

• Daily field debriefs and real-time data monitoring.
• Random spot-checks by field supervisors.
• Back-checks with a subset of respondents to confirm accuracy.
• Systematic data cleaning and consistency checks prior to analysis.

6. Data Analysis & Integration

• Quantitative analysis to identify priority needs and disparities.
• Qualitative synthesis to interpret trends and reveal hidden barriers.
• Comparative analysis of camp vs. urban contexts to inform differentiated and opportunistic programming.
• Policy mapping to highlight entry points for IMC advocacy and partnerships.

The output will be a nuanced, evidence-based profile of refugee and host community needs, highlighting where IMC’s interventions can achieve maximum impact in restoring, adapting, or scaling integrated SRH, MH, nutrition and disability inclusion services.

5. Deliverables

1. Inception report with methodology, sampling frame, and draft tools using IMC-provided templates.

1. Cleaned and translated dataset with quality assurance summary.
2. Draft report with sectoral and integrated findings, using IMC-provided template.
3. Debriefing presentation to IMC.
4. Final report with recommendations and annexes.

6. Ethics

All activities will comply with IMC safeguarding and confidentiality policies, ensuring informed consent, anonymity, and secure data storage.

7. Required Qualifications

1. Minimum of 8–10 years of professional experience in humanitarian and/or development programming, with at least 5 years at senior level leading multi-sector assessments, strategy design, or evaluations.
2. Strong technical expertise across at least two of the following sectors: health (including SRH and MH), protection, nutrition, and disability inclusion.
3. Demonstrated expertise in assessment design, sampling methodologies, and statistical analysis (quantitative and qualitative), including use of software such as SPSS, STATA, or R.
4. Proven track record of designing and implementing multi-sector needs assessments in refugee and/or urban displacement contexts.
5. Solid experience working in Jordan or the wider MENA region, with in-depth understanding of refugee dynamics (Syrian, Palestinian, and host community).
6. Excellent research, data analysis, and report-writing skills, with ability to translate findings into actionable programmatic recommendations.
7. Strong facilitation and stakeholder engagement skills, including coordination with government counterparts, UN agencies, and NGOs.
8. Fluency in English (written and spoken); Arabic proficiency is required.

8. Logistics

The consultant/firm will arrange all logistical needs for fieldwork and hiring/training enumerators.

9. Proposed Timeline

1 October – 15 November covering tool development, data collection, analysis, validation and reporting.

How to apply

Interested candidates can submit their CV on Akhtaboot along with the following documents by email to hrjo@internationalmedicalcorps.org

• Technical proposal (outlining the approach, methodology, and work plan).
• Financial proposal (detailing consultancy fees and any other costs).
• Updated CV(s) of the consultant/consultancy team.
• All required documents should be submitted via email to hrjo@internationalmedicalcorps.org

only those who submit the above will be considered, any missing document will exclude the candidate from the process

Note: Only shortlisted candidates will be contacted for interviews.

Child Safeguarding:

International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed

“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.

Our screening process will be on a rolling basis, once a candidate is selected the announcement will be closed.

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review.