Médecins Sans Frontières (MSF) is an international humanitarian aid organization that assists populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

MSF Middle East Support Office is currently looking for a:

HR Manager Support

CONTEXT

SCOPE OF RESPONSIBILITIES – OBJECTIVES OF THE POSITION

   Implement general administrative procedures in order to ensure documentary traceability as well as compliance with local labour and fiscal regulations, under the HR Manager’s supervision.

• Following the HR Manager’s instructions, ensure that the internal regulations are followed in the mission in order to ensure both tax and labour regulation compliance
• Execute recruitment activities ensuring transparency and equity, and issuing job offers conveniently in order to meet HR needs.
• Inform all the new staff on Staff Regulations, HR policies and regulations and/or work conditions under the legal terms of the country
• Execute, under the HR manager's supervision, employee contract-related activities (file opening and formal documentation archiving, personal data updating, amendments, termination dates supervision, etc.) to ensure legal compliance.
• Present and explain contract terms and the content of the Internal regulation (rights and obligations) to newly recruited personnel to ensure legal compliance and local integration.
• Collect the variable pay slip elements on Homere (paid holidays, sick leave, unpaid leave, etc.) in order to ensure accurate and on-time payroll payment.
• Supervise the payroll process, checking the list of employees and amounts payable (variable pay, taxes, social security contributions, etc.) in order to ensure accuracy and on-time payroll payment.
• Enroll new staff in the health insurance with monthly follow-up of their policies and benefits, and make sure to remove the leavers as per MSF health policies.
• Organizes files of all Staff arriving/departing the Amman office, including International Staff documentation and organizes briefings/inductions.
• Ensure that all staff have declared their tax and have a personal number.
• Follow the Health insurance payment for the invoices not covered by the Health companies.

Specificities of the position

Assist the HR manager in preparing employment contracts for all staff at the Amman office for OCA & OCG, ensuring compliance with legal requirements.

• Prepare monthly salaries for all Amman staff, consultants, and daily workers, including updating the necessary data in Homere. 
• Serve as the focal point for compiling statutory deductions, advances, and salary transfers. 
• Calculate settlements for all Amman employees and prepare the necessary documents related to contract termination. 
• Update leave trackers and Homere, follow up on leave applications, and inform employees about their leave status. 
• Assist with the recruitment process by posting job openings, longlisting candidates, organizing tests and interviews, and attending interviews when necessary. 
• Prepare internal and official letters (e.g., extensions, bank letters) and ensure they receive the required approvals and signatures; share payslips on a monthly basis. 
• Collect data required for social security and tax purposes. 
• Prepare a monthly HR report for the Amman office that includes staff follow-up. 
• Monitor contract dates for all non-Jordanian employees, ensuring they are informed in advance to contribute to guesthouse rent or secure housing before the end of their first three months. 
• Ensure administrative information is available to staff (e.g., recruitment updates, meeting notices, etc.). 
• Responsible for archiving both hardcopy and softcopy department documentation, entering data into the HR databases, and keeping personal files up to date while ensuring accuracy and compliance for timely payments. 
• Manage and review SharePoint folders, ensuring all folders are current. 
• Coordinate briefings and collaborate with the administrative and facilities teams for new hires, leavers, and any change of contract status. 
• Follow up on health insurance for both Jordanians and non-Jordanians with relevant health companies, updating staff Enrollment and distributing health cards. 
• Be available to fill in for the HR Manager as needed. 
• Maintain good interpersonal communication skills and the ability to work effectively with a diverse range of individuals. 

REQUIREMENTS
Education

Desirable, a degree in finance, business, or administration-related studies

Experience

• Essential, working experience of at least three to four years in relevant jobs.
• Desirable experience with MSF or other NGOs in Amman.
• Good experience in Homere or HRIS system.

Language

• Essential mission working language: Arabic and English

Required Competencies:

• Planning and organization
• Computer literacy
• Excellent knowledge of the Microsoft 365 tools (PowerPoint, Excel, Word, Forms, Power automate, etc.)

Technical competencies

• Excel/Microsoft
• Sharepoints/One drive

Workplace: Position based in Amman

Duration: 5 months with possible extension – (renewable )

Mobility: Based in Amman

Personal competencies:

• Results
• Teamwork
• Flexibility
• Commitment

Stress Management

Applications (curriculum vitae in English + cover letter) must be submitted no later than the 12^th of July 2025. In the email subject line, please state the job title, HR Manager Support, in English. Kindly submit your applications through this link: https://msfamman.recruitee.com/o/hr-manager-support

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

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