Customer Support Representative
3/9/2025 www.arabjobs.comCairo, Egypt
Marketing/ PR/ Advertising
Job requirements
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Min: 8900 EGP Max: 10300 EGP
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Any
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Min: No Experience Max: 1 Year
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Junior
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Min: 21 Years Max: 25 Years
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Egypt
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Full Time
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Any
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30 Open Positions
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Bachelor's degree
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Any
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Arabic - Native / Mother Tongue English - Good
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Any
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Any
Description
Customer Service Responsibilities:
1) Handle customer complaints and forward them to the appropriate departments for resolution.
2) Respond promptly and professionally to customer inquiries.
3) Process customers’ financial transactions accurately and efficiently.
4) Provide clear and detailed information regarding available banking services.
Job Skills
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Education: Must be a university graduate (bachelor’s degree or higher), preferably in Finance, Business Administration, Economics, or related fields.
Relevant Experience: Prior experience in banking or financial services is preferred. Internships, part-time roles, or project-based exposure in banking will be advantageous.
Technical Skills:
1) Proficiency in MS Office (especially Excel and PowerPoint)
2) Familiarity with banking software or financial analysis tools
3) Basic understanding of financial products, services, and regulations
Language & Communication:
1) Good command of English (spoken and written)
2) Strong verbal and written communication skills
3) Ability to interact effectively with clients and team members
Soft Skills:
1) Customer-oriented mindset
2) Analytical thinking and problem-solving ability
3) Attention to detail and accuracy
4) Adaptability and willingness to learn
5) Teamwork and collaboration skills
