Ministry of Digital Economy & Entrepreneurship

Youth Technology and Jobs Project

Terms of Reference

Business Analyst

I. About the Youth, Technology, and Jobs (YTJ) Project

The Government of Jordan (GoJ) has received financing from the World Bank to implement the Youth, Technology, and Jobs (YTJ) Project, which became effective in April 2020 and will continue until February 2027. The YTJ Project aims to improve digitally enabled income opportunities and expand digitized government services in Jordan. The Ministry of Digital Economy & Entrepreneurship (MoDEE) is the implementing agency of the YTJ Project.

The project components are:

Component 1 – Support the Supply of Digital Skills in Jordan

Sub-component 1.1: Support private sector-led digital skills development. Support the establishment of the National Skills Council for Information and Communication Technology (NSC-ICT), as an independent (financially and administratively) legal entity, with a majority private sector board membership and representation from key public sector stakeholders.

Sub-component 1.2: Enhance digital skills competencies for public school students. Introduce quality technology courses in public classrooms (G7–12).

Sub-component 1.3: Establish working spaces in underserved communities through Tech Hubs. Support upgrading and equipping three to five technology hubs (Tech Hubs).

Component 2 – Support the Expansion of the Digital Sector and Digital Government Services in Jordan

Sub-component 2.1: Support the expansion of and access to markets for digital firms and digital platforms. Provide incentive packages to support the growth plans of digital firms in underserved communities to help build and scale their activities and generate local job opportunities. Provide access to income opportunities in various tech and non-tech economic activities for individuals in the gig economy.

Sub-component 2.2: Support digital transformation of service delivery to citizens and businesses. Support activities designed to improve access to and quality of selected e-government services, in addition to improving service quality and cost efficiency.

Sub-component 2.3: Support digitization of payments. Support the government's commitment to advance the penetration of digital payments in Jordan by supporting e-payments for all applicable government services.

Component 3 – Project Management and Implementation Support

MoDEE will establish a Project Management Unit (PMU) within the Ministry, which will include focal points from the Ministry of Labor and the Ministry of Education. The PMU will have the overall fiduciary responsibility for the project and the implementation of its activities.

Under Sub-component 2.2, MoDEE/YTJ is seeking to hire a Business Analyst to support the Ministry's digital transformation efforts.

II. Roles and Responsibilities of the Business Analyst

• Gather, analyze, validate, and document business requirements;

• Communicate business requirements to all stakeholders in an accurate and effective manner;

• Prepare formal business requirements documentation;

• Assist in identifying the business requirements and needs of various government entities;

• Analyze the as-is status and recommend the to-be status;

• Develop business cases and business models;

• Develop functional specifications for solutions and prepare procurement documents, including Terms of Reference (TORs) and Requests for Proposals (RFPs);

• Prepare presentations for digital transformation plans and projects;

• Follow up on contracts and provide the required support to contractors;

• Perform any additional tasks as requested.

III. Eligibility and Minimum Qualifications

• Minimum of 2 years of relevant experience;

• Experience in preparing business and procurement documentation;

• Experience in requirements gathering, validation, and analysis;

• Ability to handle multiple tasks, work under pressure, and collaborate effectively within teams to achieve objectives;

• Critical thinking and problem-solving skills;

• Attention to detail;

• Team player;

• Good presentation skills;

• Good written and spoken communication skills in both Arabic and English.

IV. Education Requirements

Bachelor's degree in Computer Science, Business, Engineering, or any other relevant field.

V. Duration of Assignment

The contract is renewable for the duration of the project, subject to satisfactory performance.