Clinical Focal Point FSR # 810
4/8/2026 www.akhtaboot.comAl Azraq, Jordan
others
Job requirements
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2 - 16
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Junior (With some experience in the field)
Description
Job Title: Clinical Focal Point FSR # 810
Location: Roving Camps
JOB SUMMARY:
The International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, the International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitate devastated health care systems and help bring them back to self-reliance. The clinic focal point at International Medical Corps leads and supervises a multidisciplinary team, encompassing both Mental Health and Psychosocial Support (MHPSS) and Child Protection Case Managers. This role integrates a biopsychosocial, multidisciplinary, and community-based approach, ensuring comprehensive and effective service delivery. The case manager’s focal point is responsible for providing leadership and guidance to the team, promoting quality outcomes in both MHPSS and child protection case management. This includes overseeing the provision of mental health case management and other relevant services for individuals with MHPSS needs, as well as ensuring that Child Protection Case Managers conduct comprehensive assessments, planning, implementation, coordination, monitoring, and evaluation of individual children's needs.
MAIN TASKS AND RESPONSABILITIES
This role includes providing case management services to cases in addition to leadership, supervision, and direct engagement across MHPSS. The clinic focal point is responsible for ensuring high-quality, integrated care through a collaborative, community-based approach.
- Maintain an assigned caseload and provide direct Mental Health and Psychosocial Support (MHPSS) case management services in accordance with International Medical Corps protocols and case management standards.
- Conduct comprehensive biopsychosocial assessments, risk assessments, home visits, and other required assessments.
- Develop, implement, monitor, and regularly review individualized care plans in collaboration with beneficiaries and their families, where appropriate.
- Coordinate referrals and multidisciplinary care, ensuring continuity of services and timely follow-up.
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Conduct safety planning, crisis intervention, and risk management for high-risk beneficiaries, including those with suicide risk, severe mental disorders, or protection concerns.
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Ensure timely, accurate, and confidential documentation of all case management activities using approved IMC tools and information management systems.
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Coordinate the day-to-day implementation of MHPSS services within the assigned clinic.
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Provide technical guidance, supportive supervision, mentoring, and coaching to the multidisciplinary mental health team.
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Review assessments, care plans, referrals, case documentation, and case closures to ensure compliance with IMC standards and quality requirements.
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Facilitate multidisciplinary case conferences and regular technical meetings to support clinical decision-making and service quality.
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Identify staff capacity-building needs and organize on-the-job coaching, mentorship, and training activities.
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Monitor the quality, accessibility, and effectiveness of MHPSS services through routine supervision, quality assurance activities, and performance monitoring.
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Ensure implementation of Standard Operating Procedures (SOPs), clinical guidelines, and minimum standards.
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Support staff in managing complex and high-risk cases while ensuring appropriate service utilization and client-centered care.
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Monitor client satisfaction and implement continuous quality improvement initiatives.
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Coordinate clinic operations related to MHPSS services and contribute to work planning and implementation.
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Ensure timely, accurate, and confidential reporting of clinic activities and indicators.
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Monitor psychotropic medication consumption, stock levels, and expiry dates, and promptly report shortages.
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Prepare and submit monthly, quarterly, and annual reports as required.
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Strengthen collaboration with the Ministry of Health, local authorities, UN agencies, NGOs, and other stakeholders to improve referral pathways and continuity of care.
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Participate in coordination meetings and represent the clinic in relevant technical forums.
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Support community engagement initiatives and collaborate with community leaders and organizations to improve access to MHPSS services.
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Identify service gaps and contribute to the development of evidence-based, culturally appropriate, and comprehensive mental health interventions.
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Perform other duties assigned by the line manager that are consistent with the responsibilities and level of the position.
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MINIMUM REQUIREMENTS
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Bachelor’s degree in a related field e.g. psychology, nursing, social work, occupational therapy, education. An equivalent combination of relevant education and 3 years’ experience with a focus on MHPSS in humanitarian and development settings may be substituted as appropriate.
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Minimum of 2 years in a supervisory or managerial role within a mental health program, including team leadership, project management, and resource allocation.
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Case Management experience is mandatory
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Proficiency in English and Arabic Language.
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Excellent written and oral communication skills in Arabic and English
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Experience in working with children
Ethical Conduct at International Medical Corps
As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.
International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.
As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.
Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
Misconduct Disclosure Scheme
All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.
This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.
“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”
Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website; it will not be considered for review.
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