Job Title: Monitoring, Evaluation & Learning Manager 

Duration: Long-Term  

Reporting to: Data, Learning, and Impact Director and CoP

BACKGROUND  

The Jordan Economic Reform Activity Task Order 1 is a 5-year program funded by the USG. ERA works with the government of Jordan, in coordination with the private sector and stakeholders, to prioritize and implement economic reforms to enable economic growth.

DIU Unit:

The DIU is responsible to facilitate and ensure integrated holistic monitoring, evaluation, and reporting across all ERA initiatives, both project level client reporting, technical level implementation, support, and sharing with ERA counterparts.

The Data and Insights Unit (DIU) is responsible for integrating ERA’s institutional capacity-building efforts with its systems for tracking and analyzing performance outcomes and integrating the access to and analysis of data from both project level MEL and the technical support to ERA counterparts. The unit aims to enhance the efficiency, cohesion, and strategic impact of ERA’s support to GoJ counterparts. The DIU facilitates improved monitoring, evaluation, and reporting, thereby enabling evidence-based decision-making and more effectively assessing the outcomes of reform efforts.

The consolidated management by one integrated team for both project level tracking of progress (MEL) and the technical team responsible for interfacing and supporting the evidenced based analysis, development of tracking tools and systems, and economic impact analysis support to the GoJ public and private sector counterparts is an intentional structural change during Yr 4 of ERA. Integrating the personnel into one team will result in a more unified and impactful approach. The new unit will better harness data and insights to not only monitor ERA’s progress but also strengthen the reform capabilities of partner institutions. It will enable evidence-based decision-making and more effective assessments of the outcomes of reform efforts, in addition to ensuring the project reporting and impact assessment frameworks are consistent in both the outcomes and the high-level quality of analysis and reporting in support to the project technical objectives.    

POSITION DESCRIPTION   
The Monitoring, Evaluation & Learning (MEL) Manager will support the project’s MEL efforts across all technical areas of the Activity to ensure monitoring and evaluation procedures are done in compliance with the projects approved MEL plan and USG standards and regulations. The MEL Manager will be responsible for implementing the MEL plan and working with the Data, Learning, and Impact Director to design and populate the project’s MEL systems. The MEL Manager will work with technical staff to develop and oversee tools for data collection, storage, and analysis. He/She will assist in training staff and partners on MEL system operations, collection methods, and tools.

DETAILED RESPONSIBILITIES   

• Lead in implementing the MEL Plan, ensuring full alignment with contractual obligations, client requirements and objectives under the CoP’s supervision.
• Manage the full performance monitoring cycle, including indicator data collection planning, reporting, quality assurance, and adaptive use of data under the CoP’s supervision.
• Develop and/or support development and implementation of the ERA impact frameworks while ensuring cohesion and integration with the counterpart impact frameworks, the EMV, GoJ objectives, counterpart objectives, and any updated USG objectives.
• Develop and refine data collection tools to capture project data, in collaboration with technical teams and GoJ counterparts, ensuring consistency with the project’s results framework and theory of change.
• Engage with all technical teams to ensure the USG requirements for data collection, analysis, and verification are clear and where possible, integrated into the counterpart’s definition for similar indicators. When definitions or systems differ, outline so all parties understand the root difference when reporting progress and achievements.
• Maintain the ERA project’s MEL database, ensuring data accuracy, integrity, and real-time availability for performance tracking and decision-making under CoP’s supervision.
• Regularly monitor progress against targets, analyze trends, and identify gaps or areas requiring corrective action. Present findings through dashboards, indicator scorecards, and performance summaries for strategic reflection and reporting under CoP’s supervision.
• Ensure high-quality, timely, and complete submission of work plans, quarterly/annual reports, and other technical deliverables.
• Facilitate internal learning by collecting and disseminating lessons learned and best practices, and by promoting the use of MEL data in evidence-based project decision-making.
• Identify opportunities for integration of innovative technologies and digital tools to enhance MEL processes and improve efficiency.
• Deliver training on MEL concepts, data collection procedures, and use of MEL tools and platforms, enhancing organizational MEL capacity.
• Support the refinement of project frameworks during work planning sessions, including the results framework, MEL frameworks, and theory of change.
• Ensure full compliance with donor rules and regulations, Chemonics policies, and ethical standards, operating with integrity, confidentiality, and a commitment to learning and performance under CoP’s supervision.
• Support the design and delivery of targeted MEL capacity-building activities for external stakeholders (e.g., MoIN, MoITS, ASEZA), including tailored trainings, coaching sessions, and technical assistance to strengthen their data collection, performance tracking, and evaluation systems.
• Support external partners in developing or refining their own MEL frameworks, indicators, and data reporting structures to align with the ERA project's performance monitoring systems and objectives.
• Support in establishing and maintaining collaborative feedback loops and learning mechanisms with key external stakeholders to promote joint reflection, data-driven decision-making, and continuous improvement in MEL practices across institutions.
• Ensure collaboration and coordination, sharing of information, needs, and progress across all functions and components of ERA to implement as one team including but limited to MEL, Communications, and all component team leads. 
• Operate with integrity and assurance of confidentiality, commitment to excellence, compliance with all USG rules and regulations, contractual requirements, and Chemonics policies, systems, and values
• Collaborate in the review and management of continual efficiency improvement recommendations of ERA operations, implementation, analysis, communications, and management teams 
• Contribute to and/or lead as assigned pitch decks, brief reports, and analysis for stakeholders,  
• Contribute to and/or lead as assigned periodic planning documents, progress, and impact reports for USG and other partners 
• Manage, utilize, monitor AirTable as project management system  
• Other tasks as assigned.

MINIMUM QUALIFICATIONS   

• A Bachelor’s degree or higher in the relevant subject area(s), preferably in management information systems, Research, social work, international development, or economics required. ; or other related fields.
• Minimum of five (5) years of experience with monitoring and evaluation functions; USG activity experience preferred.
• Computer skills in Word, Excel and other program required, familiarity with relational databases preferred; experience with mobile data collection (tablet or phone-based application) preferred.   
• Prior USG project experience strongly preferred, with exposure to USG’s managing for results approach.
• Experience in the Jordan operation environment strongly preferred.
• Strong interpersonal skills and ability to work with culturally diverse staff.  
• Strong English and Arabic communication skills (oral and written)

LOCATION OF ASSIGNMENT   

The MEL Manager will be based in the project’s office in Amman, Jordan.   

REPORTING LINE

This position will be reporting dually to the Data, Learning, and Impact Director and Chief of Party to aim at having a more streamlined process and avoid any potential conflict of interest, specific deliverables to be oversight by chief of party are specified in the deliverables section