Purpose of the Role

To provide direct personal and executive support to the Country Director , ensuring effective management of schedules, confidential correspondence, and follow-up on key tasks. A core responsibility of this role is the secure and timely delivery of official documents and materials requiring the Country Director’s signature between Jordan and Syria, involving frequent travel between the two countries.

Key Responsibilities

• Ensure secure delivery and follow-up of official documents and materials between Jordan and Syria offices.
• Manage the Country Director’s calendar, meetings, appointments, and travel plans.
• Provide regular updates on pending tasks, follow-ups, and deadlines.
• Handle and maintain confidential correspondence with discretion.
• Draft, review, and prepare official communications in English and Arabic.
• Prepare and edit documents, presentations, and reports using Microsoft 365 tools (Word, PowerPoint, Outlook, Excel as needed).
• Liaise with JOCO and SYRCO teams to ensure smooth communication and coordination.
• Support logistics and protocol arrangements for missions, events, and external meetings.

Qualifications & Skills

• Proven experience as a Personal Assistant, Executive Assistant, or Liaison Officer.
• Strong proficiency in English and Arabic (spoken and written). 
• Knowledge of other languages is considered an asset (an added advantage).
• Excellent organizational and coordination skills with attention to detail.
• High level of discretion, trustworthiness, and reliability.
• Strong computer literacy, with excellent skills in Microsoft Word, PowerPoint, Outlook, and Excel.
• Ability to travel frequently between Jordan and Syria.
• Familiarity with the humanitarian/development sector is an advantage.

Reporting Line

• Reports directly to: Country Director
• Works closely with: Jordan and Syria Country Office teams